Last updated: January 2026
These Terms & Conditions (“Agreement”) govern the purchase and use of digital products (“Products”) offered by Tess Keefe (the “Company”). By purchasing a Product, the purchaser (“Participant”) agrees to the terms outlined below.
1. DIGITAL PRODUCTS & ACCESS
The Company offers digital products including, but not limited to: downloadable templates, toolkits, scripts, workbooks, spreadsheets, and access to protected online content (“Services”).
Access Duration. Unless otherwise specified at checkout, Participant receives lifetime access to the current version of the Product at the time of purchase. “Lifetime” refers to the lifetime of the Product, not the Participant. If the Company discontinues or retires the Product, access may end at that time.
Delivery. Products are delivered digitally through download links, portals, or private access pages. Participant may be required to create login credentials. Participant is responsible for safeguarding their login information.
Updates. If updates or improvements are made to the current version of the Product, they will be made available to Participants at no additional cost. The Company does not guarantee future content expansions or new modules.
2. PAYMENTS & REFUNDS
Fees. Participant agrees to pay the price listed at checkout (“Fee”). Fees may be paid in full or via payment plan if offered.
Payment Plan. If a payment plan is offered and selected, Participant is responsible for completing all payments. Failure to complete payments does not cancel the obligation to pay.
Refund Policy.
All digital product sales are final. Due to the digital nature of the Products and immediate access to intellectual property, no refunds, cancellations, or credits will be issued under any circumstances.
Chargebacks.
Participant agrees not to initiate chargebacks or payment disputes. If a billing error occurs, Participant must contact the Company for resolution. Unauthorized chargebacks constitute a breach of this Agreement, and the Company reserves the right to pursue the Fee and associated costs.
3. LICENSE & INTELLECTUAL PROPERTY
All Products remain the intellectual property of the Company and are protected under applicable copyright and IP laws.
Participant is granted a limited, revocable, non-exclusive, personal-use-only license to use the Product for their own business development purposes.
Participant may not:
share, copy, redistribute, or publish the Product
reproduce, resell, or sublicense the Product
use the Product to create derivative products
use the Product for client work or deliverables without permission
train AI models or machine-learning systems on the content
Commercial-use or client-use licensing requires separate written permission from the Company.
4. PROHIBITED USE
Participant agrees not to:
allow others to access Product content
share login credentials
recreate or reverse-engineer proprietary frameworks or methods
use the Product to compete with the Company
The Company may revoke access for violations without refund.
5. TESTIMONIALS & MARKETING PERMISSIONS
Participant grants the Company the right to use testimonials, comments, or feedback shared through email, surveys, or public platforms (“Participant Contributions”) for marketing or promotional purposes.
Upon written request, the Company will remove identifying information where reasonably practical.
6. DISCLAIMERS
No Guarantees.
The Company does not guarantee business, financial, or performance outcomes. Participant acknowledges results vary based on individual circumstances and market factors beyond the Company’s control.
Limitation of Liability.
To the fullest extent permitted by law, the Company’s liability shall not exceed the amount paid for the Product. The Company shall not be liable for indirect, punitive, incidental, or consequential damages.
7. INDEMNIFICATION
Participant agrees to defend, indemnify, and hold harmless the Company from any claims, damages, or losses arising from Participant’s use or misuse of the Product or breach of this Agreement.
8. GOVERNING LAW & DISPUTE RESOLUTION
This Agreement is governed by the laws of the Province of Ontario and the laws of Canada applicable therein.
If a dispute arises, Participant agrees to first attempt resolution directly with the Company. If unresolved, the Parties agree to mediation in Ontario before pursuing legal action.
9. MODIFICATIONS
The Company may update these Terms at any time. The version in effect at the time of purchase governs that transaction.
10. SEVERABILITY
If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.
11. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the Parties and supersedes any prior discussions or understandings relating to the Product.
CONTACT
Questions regarding these Terms may be sent to:
[email protected]